to get your money back fast, first of all, put a dispute on your credit card account and send all the information to credit card company. credit card company will give you a fax number or mailing address to send your complaint. I think it is very hard for you to prove goods are fake/counterfeit. credit company will investigate instead of you. that's the best way to solve this trouble. don't try to contact with that tricky company directly. you should avoid in the beginning to buy from this company since their return period is only 7 days. very smelly return policy. mostly they should allow 30 days to return. they are located in Las Vegas, NV. if above is failed, finally you can contact attorney general of state Nevada.(you google to find how to complain)